Remote service for legal entities. Questions and answers

The volume of consumed services will be calculated based on the average daily consumption, which will be determined based on the actual volumes of consumed services over the past 12 months as indicated by the meter. To calculate based on the meter readings, you need to register in the "Legal Entity Personal Electronic Cabinet" service and submit the device's readings. Access to the legal entity's personal cabinet is provided using the registration code on the Service's website, which is issued together with the contract.

https://legals.vodokanal.kiev.ua/login.

If you do not have a registration code, please contact us at 067-328-99-43 (vider).

The consumer can independently change the registration code while using the service.

If necessary, to adjust the readings to the actual ones, please contact the accounting department and provide the actual readings confirmed by photo.

All consumers can obtain these documents electronically through the M.E.DOC (Medoc), "SOTA", and "Vchazno" systems.

Additionally, you can use the "Personal Electronic Cabinet for Legal Entities" service. Access to the personal cabinet of legal entities is provided using the registration code on the Service Site, which is issued together with the contract.

https://legals.vodokanal.kiev.ua/login.

If you do not have a registration code, please contact 067-328-99-43 (vider).

When using the service, the consumer can independently change the registration code.

This service allows you to generate accounts, acts of service provision, and calculations of performed calculations.

You can also contact the consumer service centers at the addresses listed below.

Thus, appeals are accepted via email and through the electronic document management systems ASKOD, Signy.

Information on how to register in the legal entity cabinet can be obtained on the official website of the Society in the "For Companies" section - "How to connect to the electronic legal entity cabinet", as well as by contacting the support service or during your next visit to any COS of the Society.

It is necessary to contact the Customer Service Center No. 7 at phone number 067-328-99-43 or via email rdvodokanal@gmail.com (section For Companies / Legal Entities Cabinet) or during the next visit to any of the Company's Customer Service Centers.

Online chat is not working. Detailed information on how to register in the legal entities cabinet can be obtained on the official website of the Society in the "For Companies" section - "How to connect to the electronic cabinet of legal entities", as well as by contacting the Consumer Service Center No. 7 at phone number 067-328-99-43 or by email at rdvodokanal@gmail.com or during the next visit to any CCS of the Society.

Information regarding the conclusion of contracts for the provision of centralized water supply and wastewater services can be obtained on the official website of the Society in the section "For Companies" / "Concluding contracts with lessees and owners of non-residential premises in multi-apartment residential buildings", and also on the website, you can remotely download and print out the document templates.

The official website of the Society https://vodokanal.kiev.ua/ in the sections "For Companies" / "Conclusion of Contracts with..." contains information about the required list of documents for settling contractual relations, as well as all the necessary blank forms that the consumer can download, fill out, and print without leaving the Society.

An application with a package of documents can be submitted to the Legal Entities Consumer Service Center No. 1 or to the Contract Department. You can get a consultation on this issue remotely: