ATTENTION!
Kyivvodokanal's customer service centers for legal entities operate in regular and remote mode.
Legal entity service centers
Working hours:
Mon-Thu: from 08:00 to 17:00
Fri: from 08:00 to 15:00
Reception, processing, verification and issuance of contracts
Mon-Thu: from 09:00 to 16:00
Fri: from 09:00 to 14:00
For questions regarding charges and payments, recalculations and reconciliation of calculations, and submission of meter readings, please contact
Kyivvodokanal division | е-mail | Contact numbers | |
|---|---|---|---|
Legal Entities Department 16, Heroiv Energetikov St. | (044) 202-01-03, (044) 202-01-04, (044) 202-01-05, (044) 277-21-87 | ||
Customer Service Center No. 2 16, Heroiv Energetikov St. | 067-508-39-50 044-202-01-03 Tetyana Mykolayivna Roenko 044-202-02-03 Taisa Semenovna Solovyova 044-277-21-87 Iryna Mykhailivna Dzedzits 067-620-52-90 044-202-01-05 Liudmyla Dmytrivna Kravchuk
067-560-09-77 Shevchenko Kostyantyn Oleksandrovych
| ||
Customer Service Center No. 1 1A, Leiptsyzka St. | (044) 200-73-43 067-508-36-22 Valentina Sazonova 067-560-03-38 Lyudmila Dietrich | ||
Customer Service Center No. 7 16, Heroiv Energetikov St. (regarding registration and work in your personal account) | Lukashenko Olga Volodymyrivna | ||
Responsible persons for the service area (for accruals and account reconciliation) | |||
Service area | Full name | Phones | |
Holosiivskyi | Kovalenko Yu.A. | 067-560-07-34 | |
Darnytskyi | Kotyk V.V. | 067-466-75-21 | |
Desniansky | Trofimchuk A.E. | 067-620-45-23 | |
Dniprovsky | Kiriyenko V.M. | 067-620-45-73 | |
Obolonsky | Levchyna V.V. | 067-620-45-68 | |
Pechersky | Marchenko L.M. | 067-620-45-83 | |
Podolsky | Hryshchuk K.A. | 067-620-45-70 | |
Svyatoshinsky | Samarukha L.A. | 067-620-45-62 | |
Solomyansky | Kinashenko I.A. | 067-620-45-57 | |
Shevchenkovskyi | Akteryakova I.V. | 067-466-75-18 | |
Consumer Service Center No. 7 provides the following services:
Consultations on concluding an additional agreement on electronic document management, the signing of which provides the opportunity to use the personal account of legal entities;
Signing additional agreements on electronic document management;
Consultations on working in the personal account;
Resolving issues using online chat;
Receiving indicators in the chat from consumers who are not users of the personal account of legal entities;
Clarifications on the accrual made and provision of relevant documents.
Legal entity service centers provide the following services:
reception and preliminary review of incoming correspondence;
operational services (issuance of primary documentation, reconciliation of settlements, receipt of payment documents);
environmental supervision issues (consultations and contracts, receipt of documents and issuance of formal conditions for the discharge of wastewater into the city sewer system);
coordination of the activities of condominiums, housing associations;
consultations on the quality of services, obtaining limits, technical policy;
contractual work.
For your convenience, you can make an appointment in advance at the Legal Entities Service Center using this link.
Additional information by phone: +38 (044) 200-73-43
Online chat for legal entities support https://legals.vodokanal.kiev.ua/welcome
For questions about the execution of documents and the conclusion of contracts for the provision of centralized water supply and centralized wastewater services, please contact
FOR SEPARATELY LOCATED NON-RESIDENTIAL BUILDINGS (PRIMITIES) AND BUDGETARY ORGANIZATIONS | |||
|---|---|---|---|
Kyivvodokanal division | е-mail | Contact numbers | |
Customer Service Center No. 2 16, Heroiv Energetikov St. | (044) 202-01-03, (044) 202-01-04, (044) 202-01-05, (044) 277-21-87 | ||
Customer Service Center No. 1 1A, Leiptsyzka St. | (044) 200-73-43 | ||
Contracts Department 16, Heroiv Energetikov St. | (044) 202-01-53 Людмила Петрівна | ||
FOR SEPARATELY LOCATED NON-RESIDENTIAL BUILDINGS (PRIMITIES) CONNECTED TO MUNICIPAL NETWORKS AND BUDGETARY ORGANIZATIONS | |||
Service area | Full name | Phones and email address | |
Holosiivskyi | Olga Anatoliivna | 067-620-52-81 | |
Darnytskyi | Natalia Anatoliivna | 277-21-97 | |
Desniansky | Olena Petrovna | 202-01-21 | |
Dniprovsky | Yulia Volodymyrivna | 202-01-18 | |
Obolonsky | Lyubov Viktorivna | 202-01-21 | |
Pechersky | Nadiya Vasylivna | 202-01-18 | |
Podolsky | Lesya Nikolaevna | 277-21-97 | |
Svyatoshinsky | Olena Petrovna | 202-01-21 | |
Solomyansky | Natalia Volodymyrivna | ||
Shevchenkovskyi | Kateryna Vasylivna | 202-01-21 | |
FOR OWNERS (TENANTS) OF NON-RESIDENTIAL PREMISES IN RESIDENTIAL BUILDINGS AND ACCOMMODATION ASSOCIATIONS, HOUSING COMPANIES, AND COMPANIES SERVING THE HOUSING STOCK | |||
Service area | Full name | Phones and email address | |
Holosiivskyi | Olena Oleksandrivna | 202-01-19 | 067-466-48-91 |
Darnytskyi | Lyudmila Andriivna | 202-01-20 | |
Desniansky | Lyudmila Andriivna | 202-01-20 | |
Dniprovsky | Marina Nikolaevna | 202-01-19 | |
Obolonsky | Svetlana Sergiivna | 202-01-19 | |
Pechersky | Elena Leonidovna | 202-01-19 | |
Podolsky | Iryna Valeriivna | 202-01-20 | |
Svyatoshinsky | Svetlana Sergiivna | 202-01-19 | |
Solomyansky | Nadiya Vasylivna | 202-01-20 | |
Shevchenkovskyi | Zhanna Borisovna | 202-01-19 | |