Kyivvodokanal

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Kyivvodokanal is accessible for everyone!
Each service center has specialists who know sign language and can help clients with hearing impairments.

Remote maintenance

Due to the introduction of martial law in Ukraine, Kyivvodokanal's Customer Service Centers - legal entities - are operating in reduced mode.

Consumer Service Center for Legal Entities No. 1

MONDAY-FRIDAY from 9:00 to 15:00

Tel.: (044) 200 73 43

Tel.: 067 620 53 20

Email: COS1.Leiptsyzka1A.Yur.osoby@gmail.com

Consumer Service Center for Legal Entities No. 2

MONDAY-FRIDAY from 8:00 to 16:00

Tel.: 093 857 02 99

Email: COS2.Elektrotehnichna16.Yur.osoby@gmail.com

Customer Service Department for billing issues:

tel.: 067 620 72 82

tel.: 067 560 09 77

for issuing primary documentation:

tel.: 067 620 52 90

Email: COS2.Elektrotehnichna16.Yur.osoby@gmail.com

Contact details for transmitting meter readings (for legal entities):

Full name

Service area

E-mail address

Phones

Akteryakova I.V.

Shevchenkovskyi

kvk.shevchenkivski@gmail.com

067-466-75-18

Hryshchuk K.A.

Podolsky

kvk.podil@gmail.com

067-620-45-70

Kinashenko I.A.

Solomyansky

kvk.solom@gmail.com

067-620-45-57

Kiriyenko V.M.

Dniprovsky

kvk.dnipro@gmail.com

067-620-45-73

Kovalenko Yu.A.

Holosiivskyi

kvk.golosievsky@gmail.com

067-560-07-34

Kotyk V.V.

Darnytskyi

kvk.darnytsia@gmail.com

067-466-75-21

Levchyna V.V.

Obolonsky

kvk.obolon@gmail.com

067-620-45-68

Marchenko L.M.

Pechersky

kvk.pechersk@gmail.com

067-620-45-83

Samarukha L.A.

Svyatoshinsky

kvk.svytoshyn@gmail.com

067-620-45-62

Trofimchuk A.E.

Desniansky

kvk.desna@gmail.com

067-620-45-23

 

PERSONAL ELECTRONIC CABINET FOR UROSIB https://legals.vodokanal.kiev.ua

  • viewing and entering meter readings,

  • current information on charges,

  • settlement documents (for any required period)

To start using your personal account, you need to sign an additional agreement to the electronic document management agreement - this requires only an electronic digital signature.

M.E.DOC (СОТА), СОТА, ЕДО "Вчасно"

  • reception and transfer of settlement documents for centralized water supply and wastewater services.

SmartSign and АСКОД

  • sending applications and documents electronically using electronic signatures for legal entities.


Other ways to contact us remotely:

  • Reconciliation of calculations and accruals

  • Receiving settlement documents (acts, invoices)

  • Consultations on registration and work in the personal electronic account and the M.E.Doc system

  • A single window for submitting and processing documents, consulting and processing contractual relations

Legal entities service center No. 1 on Leiptsyzskaya, 1A, tel.: 200-73-43,

Email: COS1.Leiptsyzka1A.Yur.osoby@gmail.com,

Legal entities service center No. 2 at 16 Heroiv Energetikov St., tel.: 202-01-03, 202-01-04, 202-01-05, 277-21-87

Email:  COS2.Elektrotehnichna16.Yur.osoby@gmail.com

  • Transmission of meter readings

  • Consultations on the model of contractual relations

  • Reconciliation of calculations and accruals

  • Consultations on registration and work in the personal electronic account and the M.E.Doc system

Phone.: 202-01-03, 202-01-04, 202-01-05, 277-21-87 Email:   KVK.Rozrahunky.Yur.osoby@gmail.com

Information on payments for additional wastewater volume

Phone.: 277-21-82

Email: RD.KVK.Stichni.vody@gmail.com

  • Maintenance and verification of commercial metering units

Phone.: 277-20-74, (067) - 445- 09 - 22,
(067) - 443 - 81 - 39

  • Registration and support of work in the personal electronic account of legal entities

  • Customer service support via online chat in the personal account of legal entities

Skype: KVKUROSOBUElektrotehnichna16

Registration of contractual relations for water supply and wastewater services

Phone.: 515-15-86, 277-20-38, 202-01-20, EmailRD.KVK.Dogovir.Yur.osoby@gmail.com, Моb. phone./viber: (067) 620-53-20, (067) 620-52-81, (067) 466-75-31

You can obtain information on concluding contracts for centralized water supply and centralized wastewater services, as well as download and print the FORMS necessary for concluding the contract here.

ATTENTION LEGAL ENTITIES!

For payment of centralized water supply and wastewater services, the bank details of the Settlement Department of Kyivvodokanal have been changed to the following:

EDRPOU code 03327629

account number UA793225400000026002101002620

in JSC "COMINBANK"

All other details of Kyivvodokanal have remained unchanged.

You can download and print the Additional Agreement on Changing Bank Details here.

You can also always contact our contact center at (044) 202-02-02 and 0-800-301-581, where they will help you find the best place to address your issue.

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