Kyivvodokanal

Adjust appearance

Font size

Site version

Other

Kyivvodokanal is accessible for everyone!
Each service center has specialists who know sign language and can help clients with hearing impairments.

Customer Service Center No. 6

Contacts

Address:

Kyiv, vul. Mriyi, 19A

Directorate department reception:

call-center (044) 202-02-02, 0-800-301-581

Services provided at Consumer Service Center No. 6:

- Contracting services with consumers for the provision of centralized cold water supply and wastewater services (using in-house systems);

- Recalculations and adjustments of cold water and wastewater supply volumes;

- Updating consumer information (meter identification, boiler identification, number of residents, closing old meters based on installation/dismantling and sealing acts);

- Acceptance of documents from privileged category consumers (registration of right to discount, subsidy);

- Submission of requests to the Centralized Meter Verification System and requests for meter sealing in the sealing program;

- Input of apartment meter readings into the billing system;

- Acceptance and processing of documents for obtaining a certificate of absence of debt, and issuance of a certificate of absence of debt;

- Contracting services for debt restructuring;

- Acceptance of consumer requests for inspection, sealing and/or unsealing, and meter verification.

- Transfer of accepted document packages to relevant structural units for further processing.

 

Address: 19A Dream Street 

 

Working hours:

Mon-Thu: 8:00 - 17:00, Fri: 8:00 - 16:00 (summer period Fri: 8:00 - 15:00)

Sat-Sun: Off

 

Find out which issues can be resolved remotely, without visiting the CCS, here.

Submit a question