Customer Service Center No. 2

Services provided at Customer Service Center No.2:

- Contracting services with consumers for the provision of centralized cold water supply and wastewater services (using in-house systems);

- Meter readings and adjustments for cold water supply and wastewater services;

- Updating consumer information (meter identification, boiler identification, number of residents, closing old meters based on installation/dismantling and sealing acts);

- Acceptance of documents from privileged categories of consumers (registration of right to discount, subsidy);

- Submission of requests to the Centralized Meter Verification System and requests for meter sealing in the sealing program;

- Input of apartment meter readings into the billing system;

- Acceptance and processing of documents for obtaining a certificate of absence of debt, and issuance of such a certificate;

- Contracting for debt restructuring;

- Acceptance of consumer requests for inspection, sealing, and/or unsealing, and meter verification.

- Transfer of accepted document packages to relevant structural units for further processing.

Address: Heroiv Energetykiv St, 16

Working hours:

Mon-Thu: 8:00 - 17:00, Fri: 8:00 - 16:00 (summer period Fri: 8:00 - 15:00)

Sat-Sun: Off

Find out which issues can be resolved remotely, without visiting the CSO, here.